LuveDay

Young Dai Zi Innovation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use the LuveDay application (the "App").

By creating an account or using LuveDay, you agree to the collection and use of information in accordance with this policy.

---

1. Information We Collect

We collect only the information necessary to provide our services, improve performance, and ensure security.

1.1 Account Information

To create an account and verify your identity, we collect:

• Email Address
• Phone Number
• Username

1.2 User Content

We process the content you generate to facilitate communication and storage features:

• Messages: Text messages are stored securely until you choose to delete them.
• Images & Files: Media files are stored for a limited period of 90 days. After this period, they are automatically permanently deleted from our servers. We may store both the original file and a compressed version for optimization.

1.3 Finance Tracker Data

We store the financial data you manually and voluntarily input to provide tracking features. This includes amounts, categories, and notes.

Important: We DO NOT collect or process bank account numbers, credit card numbers, or online banking login credentials. We do not connect to banking APIs.

1.4 Device & Analytics Information

We collect non-personal technical data to troubleshoot issues and improve App stability:

• Device model and manufacturer
• Operating system version
• App version
• Crash logs and performance data

1.5 What We DO NOT Collect

To protect your privacy, we strictly do not collect:

• Location data (precise or approximate)
• Health information
• Advertising IDs
• Biometric data

1.6 App Permissions

To provide specific features, LuveDay may request access to:

• Camera & Photo Library: Required only if you wish to capture or upload images to chats or finance records.
• Storage: Required to save downloaded images or cache app data for better performance.
• Notifications: Required to alert you of new messages or security updates.

You can revoke these permissions at any time in your device settings.

2. How We Use Your Information

We use the collected data for the following purposes:

• Service Delivery: To operate the chat, file storage, and finance tracking features.
• Synchronization: To sync your messages and data across your devices.
• Security: To verify accounts, prevent fraud, and maintain App integrity.
• Improvement: To analyze crash logs and improve App performance.
• Communication: To send essential account-related updates (e.g., verification codes, security alerts, or policy changes).

Strict No-Sale Policy: We do not sell, trade, or rent your personal data to third parties for marketing purposes.

3. Data Retention

We retain your data only as long as necessary to provide our services to you.

Data Type	Retention Period
Text Messages	Stored indefinitely until you manually delete them.
Images & Files	Stored for 90 days, then automatically and permanently deleted.
Finance Data	Stored indefinitely until you manually delete the entries.
Account Info	Retained until you delete your account.

4. Third-Party Services

We use trusted third-party service providers to help us operate LuveDay. These providers process data on our behalf and are subject to strict confidentiality and security obligations.

4.1 Cloud Infrastructure

We use Amazon Web Services (AWS) for secure data hosting and server infrastructure.

4.2 Communication Services

We use third-party email providers to send verification emails and support communications.

International Data Transfers

Your information, including personal data, is processed at our operating offices and in any other places where the parties involved in the processing are located (including AWS servers). This means that this information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

5. Security

We take the security of your data seriously. We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or destruction.

However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we strive to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

• Right to Access: You may request copies of the personal data we hold about you.
• Right to Correction: You may update or correct your account details within the App settings.
• Right to Deletion: You have the right to request the deletion of your data.
• Right to Export: You may request a copy of your data in a machine-readable format.

7. Account Deletion

You may delete your account at any time within the App. Upon account deletion, the following occurs:

• Your profile information (Email, Phone, Username) is removed.
• All message history is permanently deleted.
• All stored images and files are permanently deleted.
• All finance tracking data is permanently deleted.

Please Note: Once an account is deleted, this action is irreversible and data cannot be recovered.

8. Children's Privacy

LuveDay is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we discover that a child under 16 has provided us with personal information, we will immediately delete this information from our servers.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You will be deemed to have accepted such policy changes by continuing to use the Service, so do review it frequently.

Governing Law

This Privacy Policy shall be governed and constructed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please do contact us: studio@youngdaizi.com